The Book of Business Etiquette
Practical courtesy and etiquette for everyday business life.
جديد هنا؟ لا تحتاج إلى حساب، سننشئ لك واحداً في ثوانٍ عند الدفع. لديك حساب؟ سجّل الدخول
لماذا تقرأ هذا الكتاب؟
- • Learn how courtesy functions as a practical tool in business life
- • Get concrete guidance for phones, reception, travel, sales, and writing
- • Understand etiquette as part of character, justice, and fair treatment
- • Apply table and everyday manners to reduce friction at work
الوصف
The Book of Business Etiquette by Nella Henney explores how courtesy, character, and common sense shape work relationships in offices, stores, banks, and business travel. Moving from the “American business man” to the practical value of courtesy, it shows why politeness matters for building good will, preventing friction, and supporting fair treatment between employers, employees, customers, and visitors. The book covers manners in key situations—table manners, telephone communication, front-door reception, sales and traveling, and the business of writing letters and memoranda—then extends the discussion to workplace ethics and moral responsibilities. Written for business people who want guidance that is usable in real day-to-day situations, it emphasizes respect, tact, and consideration on both sides of every interaction.
فهرس المحتويات
ACKNOWLEDGMENT PART I I. THE AMERICAN BUSINESS MAN II. THE VALUE OF COURTESY III. PUTTING COURTESY INTO BUSINESS IV. PERSONALITY V. TABLE MANNERS VI. TELEPHONES AND FRONT DOORS VII. TRAVELING AND SELLING VIII. THE BUSINESS OF WRITING IX. MORALS AND MANNERS PART II X. “BIG BUSINESS” XI. IN A DEPARTMENT STORE XII. A WHILE WITH A TRAVELING MAN XIII. TABLES FOR TWO OR MORE XIV. LADIES FIRST?
لا توجد تقييمات بعد